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Resources - Know When I Go

Resources

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Helpful information and insights

Welcome to the Know When I GoResources area - a hub designed to make life admin a little easier and more understandable. Here you'll find plain-English explanations, useful articles, and practical links to help you manage your plans with confidence.

You can explore our blogs for advice and real-life stories, check the glossary for clear definitions of common terms, and discover useful links to trusted organisations and guides.

If you'd like to stay in the loop, you can also subscribe to receive new blog posts, special offers, and updates from us (and occasionally from carefully chosen partners).

Glossary of terms

Not sure what an executor, beneficiary or probate means? Our glossary explains common UK legal and practical end-of-life terms in simple, everyday language - quick to browse and easy to understand.

Access Control

Settings in Know When I Go allowing users to define who can see what information and when, for example after death only.

Administrator

A person responsible for dealing with an estate when there is no valid will, usually appointed through letters of administration.

Advance Decision / Living Will

A legal document that sets out a person's wishes about refusing specific medical treatments if they become unable to communicate.

Advance Statement

A written record of a person's wishes, preferences or beliefs about future care and treatment. It is not legally binding, but it should be taken into account.

Advance Care Planning

Planning ahead for future medical care and treatment in case a person is unable to make decisions later.

This glossary is designed to explain common UK terms in simple language. It is for general guidance only and is not a substitute for legal or professional advice.

Useful links

We've gathered links to reliable sources of guidance - from government services to charities and support organisations - to help you and your family find the right information when you need it.

We'd love to hear from you!

We're always looking for ways to make Know When I Go clearer, more helpful and easier to use.

If you'd like to share your experience, pass on a suggestion, or recommend Know When I Go to someone who might benefit, we'd love to hear from you.

Share your experience

Tell us what's worked well for you, or what could be improved. Your feedback helps us make Know When I Go more practical, friendly and genuinely useful.

Refer a friend

If you think someone you know might benefit, why not share Know When I Go with them? It could be the nudge they need to get their plans in order with peace of mind.