Accessibility | Know When I Go

Our Accessibility Commitment

At Know When I Go, we are committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

Clear, consistent navigation throughout the site
Descriptive alt text for all images
Sufficient colour contrast for text readability
Resizable text without loss of functionality
Keyboard navigation support
Skip links to main content
Descriptive link text
Form labels and error messages
Responsive design for all device sizes

Assistive Technologies

Our website is designed to be compatible with:

Screen readers (including JAWS, NVDA, VoiceOver)
Screen magnification software
Speech recognition software
Keyboard-only navigation

Browser Compatibility

We test our website on the following browsers:

Google Chrome (latest version)
Mozilla Firefox (latest version)
Apple Safari (latest version)
Microsoft Edge (latest version)

Known Limitations

While we strive for full accessibility, some content may have limitations. We are actively working to address these issues. If you encounter any accessibility barriers, please contact us.

Feedback

We welcome your feedback on the accessibility of Know When I Go. Please let us know if you encounter accessibility barriers:

Email: info@knowwhenigo.co.uk

We try to respond to feedback within 5 business days.

Enforcement Procedure

If you are not happy with our response to your feedback, you can contact the Equality and Human Rights Commission (EHRC) or the Equality Advisory Support Service (EASS).